Customer Success Representative
Skills
Account ManagementAdoptionAnimal NutritionContinuous ImprovementCustomer BaseCustomer Relationship ManagementEnglish
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Experience managing customer relationships accounts or client portfolios
- Strong communication and relationship-building skills
- Confidence delivering training guidance and support to customers
- English language plus either Dutch or French
- A genuine interest in agriculture livestock production or emerging farm technologies
- Ability to work independently while collaborating with an international team
Nice to have
- Proactive
- Customer-focused
- Collaborative
- Self-motivated
- Relationship builder
Day to day
- Guide customers through onboarding and implementation of eShepherd
- Deliver training and education that builds customer confidence and capability
- Build trusted relationships with livestock producers and support long-term adoption and success
- Gather customer feedback and collaborate with internal teams to improve the customer experience
Hiring process
- Apply as soon as possible
- Applications close on 1 July 2026
- Advert may close earlier if a suitable candidate is identified