RemotevilleRemote Customer Success Specialist Job in UK ClickView
Customer Success Specialist ClickView
£ -
Critical ThinkingCustomer SatisfactionCustomer SuccessCustomer SupportEducational VideoOnboardingOralWeb Conferencing
UK
Reach every student through video
130+ employees
Education
Open for applications
Role
Who you are
- Minimum two years experience in customer success, or customer service
- Experience in education highly regarded but not mandatory
- Experience in sales support, renewals and onboarding customers beneficial
- Exceptional written and verbal communication skills with strong attention to detail
- Customer centric mindset and implementation
- Proven ability to build and foster relationships
- Strong problem-solving and critical thinking abilities
- Excellent time management and organisational skills
- Ability to work independently, take ownership of tasks, and collaborate effectively as part of a team
What the job involves
- Join a passionate customer team at a leading educational video company
- Drive relationships and enhance video learning experiences for schools
- Play an integral role supporting the customer function with daily administrative processes
Company
Company mission
ClickView empowers teachers with quality videos to engage and improve learning outcomes. Using the power of video, we transform traditional education and foster a creative and innovative educational environment for students and teachers, wherever they are.Company benefits
- Extra paid Wellbeing and Volunteering leave
- Flexible working hours and arrangements
- 100 days working from anywhere
- Employee discounts
- Learning and Development budgets
- Wellbeing Policy
- Generous parental leave policy
- Regular social events and conferences
Company values
- Passion
- Innovation
- Engagement
- Support