Customer Support Engineer
Skills
Data IntegrationREST ApisCustomer ServicePythonTechnical Support
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Experience in Customer Support Cloud Support Technical Support or Product Support Engineer roles (4+ years).
- Expertise in data catalogs data governance data quality and observability.
- Technical proficiency with SQL REST APIs Linux/CLI/Kubernetes and cloud technologies (AWS Azure GCP).
- Familiar with DBT Snowflake Databricks and data platforms and governance.
- Strong customer relationship skills recommended.
- Bachelor's/Master's in Computer Science or related field preferred.
Nice to have
- SQL
- AWS
- Azure
- GCP
- Kubernetes
Day to day
- Directly tackle support tickets and guide customers to harness data.
- Collaborate with top-tier data teams to enhance data discovery governance and quality.
- Resolve customer inquiries and empower data-driven achievements.