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Remote Customer Support Engineer Job in UK Domino Printing Sciences

Customer Support Engineer Domino Printing Sciences
Attention To DetailCustomer RelationsCustomer SupportHTMLInternet Protocol SuiteNetworkingPreventive MaintenanceTechnical SupportTroubleshooting
Entry-level/graduate - 
UK
1645+ employees
PrintingManufacturingB2BTechnology


Role


Who you are

  • Electro-mechanical, technical, or engineering background
  • Full driving license
  • Accuracy and attention to detail
  • Methodical approach to fault finding
  • Ability to communicate technical information to non-technical audiences
  • Ability to travel
  • Familiarity with industries like Food, Beverage, FMCG Manufacturing, and Packaging

Desirables

  • Reliable
  • Organised
  • Enjoys technical challenges



What the job involves

  • Visiting commercial clients to provide solutions and support across Domino coding, marking, and printing technologies.
  • Investigate, diagnose, and rectify faults to improve customer efficiency.
  • Capture material, labor, and stock within service management systems, influencing customer relations, product design, and sales feedback.

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Company


Company mission

At Domino Printing Sciences, we revolutionise the way manufacturers embrace sustainable packaging and lead advancements in coding automation. Our expertise in variable data printing technology enables us to support global brands in cutting waste and ensuring sustainability, while also attracting, informing, and protecting consumers. Through innovative solutions and a commitment to excellence, we strive to be the leading global variable data printing brand.




Company benefits

  • 25 days basic holiday plus options to buy/sell additional days
  • Discretionary bonus scheme
  • Life insurance
  • Medical insurance with optional health cash plan, dental insurance, travel insurance, and cycle to work scheme
  • Green car scheme
  • Pension plan with 8% employer contributions



Company values

  • Collaboration
  • Listening
  • Ambition
  • Responsibility
  • Expertise



Company HQ

Cambridge
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