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Domino Printing Sciences logoDomino Printing Sciences

Customer Support Engineer

Skills
Attention To DetailCustomer RelationsCustomer SupportHTMLInternet Protocol SuiteNetworkingPreventive Maintenance
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Electro-mechanical, technical, or engineering background
  • Full driving license
  • Accuracy and attention to detail
  • Methodical approach to fault finding
  • Ability to communicate technical information to non-technical audiences
  • Ability to travel
  • Familiarity with industries like Food, Beverage, FMCG Manufacturing, and Packaging

Nice to have

  • Reliable
  • Organised
  • Enjoys technical challenges

Day to day

  • Visiting commercial clients to provide solutions and support across Domino coding, marking, and printing technologies.
  • Investigate, diagnose, and rectify faults to improve customer efficiency.
  • Capture material, labor, and stock within service management systems, influencing customer relations, product design, and sales feedback.