Customer Support Engineer

Skills
Field TrainingField WorkInternational BusinessRF DesignRadio FrequencyRadio Frequency EngineeringSecure S
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Background in RF communications networking or datalink systems
  • Confidence delivering technical training and demonstrations
  • Excellent customer-facing and problem-solving skills
  • Willingness to travel extensively and work independently
  • Communications or networking experience for ex-military candidates desirable

Nice to have

  • Internationally minded
  • Hands-on
  • Collaborative
  • Technically focused

Day to day

  • Install, commission and support advanced RF and datalink systems for defence and government customers worldwide
  • Deliver customer training and live technical demonstrations with confidence and clarity
  • Carry out Factory Acceptance Tests, site surveys and customer trials while troubleshooting networking and communication systems
  • Work closely with Engineering and Project teams to provide exceptional hands-on customer support