RemotevilleRemote Customer Support Engineer Job in Manchester, UK OneStream Software
Customer Support Engineer OneStream Software
£ -
Microsoft SQL ServerVisual Basic .NETCartesisCustomer ServiceCustomer SupportHyperion Financial ManagementPresentation SkillsTechnical SupportTroubleshootingVisual Basic
Mid-level (3-4 years)
ManchesterUK
A comprehensive cloud-based platform to modernize the Office of the CFO.
1430+ employees
SaaS
Open for applications
Role
Who you are
- Must have 3-5 years of software troubleshooting experience.
- Familiarity with Windows environments including Windows 10 Server and SQL Server.
- Experience with cloud services particularly Microsoft Azure.
- Strong documentation skills and experience in a technical support role.
- Results-driven with ability to handle multiple tasks concurrently.
Desirables
- PowerShell
- VB.net
- MS Azure
- AWS
What the job involves
- Provide both remote and direct support to external customers.
- Troubleshoot configuration issues across various software products.
- Maintain technical knowledge base and assist in enhancements.
- Install and upgrade customer software in virtualized environments.
- Build and strengthen relationships with OneStream customers.
Company
Company mission
OneStream is dedicated to empowering Finance teams to go beyond traditional reporting and drive business decisions for the future, aiming to be the operating system for modern finance.Company benefits
- Variety of project work
- Strong culture and camaraderie
- Multiple training opportunities
Company values
- Innovation
- Empowerment
- Customer Success
- Continuous Learning