RemotevilleRemote Customer Support Specialist Job in United States Medallion
Customer Support Specialist Medallion
$22 - $30
Customer ExperienceCustomer SatisfactionCustomer SupportPayerTechnical SupportTroubleshooting
Junior (1-2 years) - Senior (5-8 years)
United States
The all-in-one provider data network management platform for your credentialing and enrollment needs.
340+ employees
HealthcareSaaSAutomationAI
Open for applications
Role
Who you are
- Experience in customer support roles for a minimum of 3 years.
- Proficient in GSuite tools including GSheets GDocs and GMail.
- Ability to communicate effectively across various levels within the organization.
Desirables
- Payer Enrollment
- Credentialing
What the job involves
- Handle customer inquiries by investigating and resolving complex issues efficiently.
- Collaborate with cross-functional teams to address and solve customer needs effectively.
- Gather customer feedback to improve the overall customer experience and provide actionable insights.
Company
Company mission
Medallion is a leading provider network management platform that empowers healthcare organizations through AI-powered automation for credentialing, enrollment, and monitoring, allowing teams to focus on essential care delivery. Established in 2020, Medallion has transformed healthcare administration by saving over 500,000 hours for its clients, streamlining provider management across the sector.Company benefits
- Equity
- Bonus
- Benefits
Company values
- Innovation
- Collaboration
- Integrity
- Customer Focus