RemotevilleRemote Customer Support Specialist - Nutrition Job in United States LINQ
Customer Support Specialist - Nutrition LINQ
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Attention To DetailCustomer InteractionCustomer ServiceCustomer SupportDocumentationLanguage Integrated QueryOrganization SkillsTraining Documentation
Entry-level/graduate - Junior (1-2 years)
United States
Enabling districts with cloud-based solutions for administration, finance and nutrition.
415+ employees
EducationSaaSProductivitySoftware
Open for applications
Role
Who you are
- Discretion and independent judgement skills required
- Excellent verbal and written communication skills
- Software or technical support experience in a SaaS environment
- Strong organizational skills and attention to detail
- Patience and emotional intelligence in high stress environments
Desirables
- K12 industry knowledge
- Remote training experience
What the job involves
- Provide exceptional customer service through building rapport and relationships
- Act as a consultant on all nutrition software products
- Create training and product documentation
- Maintain knowledge of all LINQ Nutrition product lines
Company
Company mission
LINQ is dedicated to revolutionizing K-12 education administration through innovative digital solutions. Focused on enhancing operational efficiency and empowering educational leaders, LINQ provides a comprehensive suite of tools that streamline financial management, school nutrition, and administrative processes. With a strong commitment to user-friendly service and continuous improvement, LINQ supports over 30,000 schools, ensuring superior outcomes for students and their communities.Company benefits
- Remote working environment
- Office access if near Wilmington Irvine or Austin
- One America 401k plan with 4% employer matching
- Company Bonus Plan or Target Sales Commission Plan
- Flexible Open Paid Time Off Plan
- Paid Parental Leave Policy
- 10 paid holidays
- 16 hours of paid volunteer time
- Blue Cross Blue Shield benefit network
- Low-deductible PPO or HDHP with HSADental with child orthodontia
- Short Term and Long Term Disability Insurance
- Health and wellness benefits including gym and Headspace
- Professional development opportunities
Company values
- Integrity
- Excellence
- Collaboration
- Innovation
- Continuous Learning