RRemoteville
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Customer Technical Solutioner

Skills
Engagement ManagementEnhanced Data Rates For GSM EvolutionIT StrategyMarket Requirements DocumentsNegotiationSalesSales Presentations
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 5 years of experience in IT service management IT sourcing or IT strategy
  • Expertise with IT organizational models IT governance management and operating models and IT financing models
  • Ability to design and build technical solutions based on customer requirements
  • Strong understanding of infrastructure management cloud computing networking cybersecurity and enterprise systems
  • Excellent customer and presentation skills

Nice to have

  • Consulting background
  • Advisory experience
  • Cloud architecture knowledge
  • Hybrid infrastructure knowledge
  • Sales support experience

Day to day

  • Work directly with customers to understand business needs pain points and technical requirements
  • Design tailored technical solutions cost cases and domain-specific offerings for simple and complex opportunities
  • Support technical and business discussions with internal teams and customer decision makers while preparing bid submissions and final solution documents

Hiring process

  • Applications accepted on a rolling basis
  • Select Employee Referral if referred by a Kyndryl employee
  • Enter the employee's Kyndryl email address when prompted