RemotevilleRemote Deployment Engineer Job in Charlotte, NC Mashgin
Deployment Engineer Mashgin
$ -
Customer ServiceInternet Protocol SuiteNetworkingSystem DeploymentTechnical AbilityTechnical SupportTechnical UnderstandingTroubleshooting
Junior (1-2 years) - Mid-level (3-4 years)
CharlotteNC
World's fastest AI powered Touchless self-checkout ecosystem. YC W15.
80+ employees
Artificial IntelligenceRetailSaaSHardware
Role
Who you are
- Bachelor’s Degree or equivalent experience
- Ability and desire to travel frequently
- Self-starter, minimal assistance
- Resourceful creative problem solver
- Strong communication skills
- Ability to lift 50 pounds or more
Desirables
- Prior IT or tech repair experience
- Strong technical ability with tasks like installing drivers diagnosing system issues and building PCs using off-the-shelf components.
What the job involves
- Deploying and installing technology and hardware across the country.
- Handling customer support tickets and calls.
- Ensuring projects are completed on time.
- Assisting customers to be successful with Mashgin.
- Collaborating directly with product engineers in addition to users, customers, and clients.
Company
Company mission
At Mashgin, we are developing the future of checkout experiences. We aim to reduce the friction between customer desires and their ability to be on their way. Our ecosystem is anchored by the only 3D computer vision and deep learning based checkout system in the world. With customers across a wide spectrum of verticals including the NFL, MLB, and Aramark, our company and product adoption are growing at a rapid pace.Company benefits
- Small multidisciplinary team
- Excellent health dental and vision insurance
- 401k plan
- Flexible PTO policy
- Competitive salary
- Rapidly scaling company.
Company values
- We value autonomy of work, a relentless obsession with customer experience (both our customers and their end-customers), and a culture of respect and fun.