Remote Desktop Engineer Job in UK Axiom Software Solutions Limited

Who you are

• 5+ years in desktop engineering focusing on enterprise environments
• Experience with Windows Active Directory and advanced GPO management
• Expertise in Windows Hello for Business, Cisco AnyConnect, and TPM certificates
• Proficiency in Windows 10/11 admin and troubleshooting
• Knowledge of networking fundamentals, VPNs, and network security
• Experience with SCCM, Intune and scripting languages like PowerShell
• Strong communication, collaboration and organizational skills
• Ability to handle multiple projects simultaneously

Desirables

• Microsoft Certified: Modern Desktop Administrator
• Cisco Certified Network Associate (CCNA) or similar

What the job involves

• Design, deploy, diagnose, update and manage Windows 10/11 desktop environments.
• Administer and maintain Active Directory environments, including user and group management and creating GPOs.
• Implement Windows Hello for Business including configuring biometrics, PINs, and MFA and troubleshoot related issues.
• Manage Cisco AnyConnect VPN solutions ensuring secure remote access and troubleshoot connectivity issues.
• Manage deployment and renewal of TPM certificates, ensuring integration with security protocols.
• Ensure desktop systems comply with corporate security policies and industry best practices.
• Provide advanced troubleshooting and support for desktop-related issues and escalate when necessary.
• Maintain documentation of configurations, processes, and procedures and generate reports on performance and compliance.