RRemoteville

How Remoteville checks and expires listings

BMO U.S. logoBMO U.S.

Desktop Engineer

Skills
Computer ScienceAnalytical SkillsQuick TurnaroundService LevelsSystem PerformanceTechnical ProficiencyTechnical Support
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 4-7 years of work experience in IT or business environment
  • BS/BA or MBA/MS in computer science, engineering, information systems, math or business
  • Understanding of Information Technology operating processes used for systems
  • Knowledge of support and operations practice, concepts, and technology obtained through formal training and/or work experience
  • Technical and/or business functional knowledge of systems, tools, timing, and dependencies
  • Deep knowledge and technical proficiency gained through extensive education and business experience
  • In-depth verbal & written communication skills
  • In-depth collaboration & team skills
  • In-depth analytical and problem solving skills
  • In-depth influence skills
  • In-depth data driven decision making

Day to day

  • Monitors, restores service, changes, supports, and handles day-to-day activities required to run the mission critical systems of the company
  • Provides Help/Service Desk support and coordinates Incident Management
  • Participates in testing cycles to ensure the ability to deploy and operability of infrastructure and applications