Remote Desktop Engineer Job in New Jersey, United States BMO U.S.

Who you are

• 4-7 years of work experience in IT or business environment
• BS/BA or MBA/MS in computer science, engineering, information systems, math or business
• Understanding of Information Technology operating processes used for systems
• Knowledge of support and operations practice, concepts, and technology obtained through formal training and/or work experience
• Technical and/or business functional knowledge of systems, tools, timing, and dependencies
• Deep knowledge and technical proficiency gained through extensive education and business experience
• In-depth verbal & written communication skills
• In-depth collaboration & team skills
• In-depth analytical and problem solving skills
• In-depth influence skills
• In-depth data driven decision making

What the job involves

• Monitors, restores service, changes, supports, and handles day-to-day activities required to run the mission critical systems of the company
• Provides Help/Service Desk support and coordinates Incident Management
• Participates in testing cycles to ensure the ability to deploy and operability of infrastructure and applications