DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. 

Learn more about how we deliver excellence for our customers and colleagues: https://www.dxc.com

DXC Technology

Delivering excellence for our customers and colleagues

Job Description

At DXC Technology, we’re people first. Why? Because it’s people that get the job done.

We have a flexible, autonomous, and open work culture. It’s successful because we have character: we’re proactive, collaborative, and ambitious; we find solutions, set standards, and make things happen. We’re focused on the future, so we keep our employees at the cutting-edge of their fields with personalized training programs. At DXC, you’ll find opportunities that match your efforts, and a team of good people to inspire you and recognize the important work you do.

We are currently looking for an experienced Desktop Support Engineer to support one of our clients based on-site in Yeovil.

This is a full-time, position working a 37.5-hour week Monday to Friday. The ideal candidate will be required to have a flexible approach as overtime and on-call duties may be required.

Due to the nature of our client's work the successful candidate will need to be eligible to obtain SC Security Clearance.

Responsibilities

Desktop / Laptop / VDI build, configuration, deployment to end usersSoftware installation / deploymentAsset and peripheral deploymentsIn depth investigation into issuesWork as part of a support team with laptop, desktop and VDI terminals support callsHardware installation / upgrade / break fix for desktop, laptop, and serverSmartphone support (Android & iOS)VIP supportAssisting with customer projectsOccasional travel required around the area to help cover Leave at sites (within a 2hr travel)

What We're Looking For

Microsoft Windows 10, and 11 Operating Systems – Deployment, configuration, and supportSupport Microsoft Office 2016 onwardsProven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support roleKnowledge of Microsoft SCCM and OS / Application deploymentGood verbal communication with an ability to communicate to all levelsGood written communication: concise and accurate call logging, documentation, and email correspondenceGood time management / organisational skillsWork well as part of a team or independently

Desirable Skills / Qualifications

Microsoft Windows 10 and / or 11 training, certification, and experienceLegacy Operating SystemsActive Directory managementUnderstanding of Microsoft SCCMExperience of Microsoft EntraExperience of Trellix EPO and client-side agentsExperience of client-side Wi-Fi configuration and troubleshootingExperience of Windows Security configurationExperience of client encryption and VPN - Trellix, BitLocker, Cisco, F5 and ZscalerPrevious experience in a similar roleWilling to learn new skills and technologiesClean full driving license

What We Will Do For You

Competitive compensationPension schemeDXC Select – Our comprehensive benefits package (includes private health/medical insurance, gym membership and more)Perks at Work (discounts on technology, groceries, travel and more)DXC incentives (recognition tools, employee lunches, regular social events etc.)

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Desktop Support Engineer - Yeovil

What the job involves