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Desktop Support Specialist
Skills
Computer ScienceComputer RepairInformation TechnologyMicrosoft OfficeNetworkingOperating SystemsPrinters
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 0-3 years of experience in desktop support IT support or a similar role
- Familiarity with Windows and Mac OS office applications and basic networking concepts
- Strong troubleshooting skills and ability to solve a variety of technical issues
- Excellent interpersonal and communication skills for working with non-technical end-users
- A degree in Information Technology Computer Science or a related field is a plus
- CompTIA A+ ITIL or similar certifications are a plus but not required
Nice to have
- Entry-level
- Motivated
- Tech-savvy
- Collaborative
- Supportive
Day to day
- Provide first-level technical support for desktop hardware software and network issues to end-users
- Troubleshoot and resolve problems related to operating systems applications printers and other technology tools
- Install configure and upgrade desktop systems software and applications while assisting with hardware setup maintenance and IT projects
Hiring process
- To apply, please follow the instructions below
- A member of our team will be in touch