Remoteville

Remote Developer & Application Support Consultant Job in North Carolina, United States Splunk

Developer & Application Support Consultant Splunk
$106880 - $183700
Application SupportIT EscalationLogical ApproachOralSdksSplunkTroubleshooting IT Escalation Logical Approach Oral Sdks Splunk Troubleshooting
Mid-level (3-4 years) - Expert (9+ years)
North CarolinaUnited States


The cybersecurity and observability leader
9040+ employees
Enterprise

Open for applications

Role


Who you are

  • Have 8+ years of technical and customer support experience.
  • Possess excellent interpersonal skills with outstanding verbal and written communication abilities.
  • Demonstrate strong proficiency with Splunk platform ideally as a Splunk Cloud Certified Admin.
  • Have successful completion of Building Splunk Apps training.
  • Have 3+ years of experience in Splunk Admin with a strong record of developing successful Splunk Apps.
  • Possess hands-on experience with Python UNIX (Linux) Java .Net Shell scripting and Splunk REST API with GO as a plus.

Desirables

  • Splunk SDK
  • Python
  • UNIX



What the job involves

  • Collaborate with a team of Consultants and Engineers to assist Application Developers.
  • Resolve technical issues within the Splunk Apps space.
  • Prioritize case work and manage case issues for optimal support experiences.
  • Create and maintain quality knowledge articles following Knowledge-Centered Service methodology.
  • Reproduce customer issues and collaborate with Engineering to solve them.
  • Be the bridge between customers and product developers.

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Company


Company mission

Splunk is dedicated to making machine data accessible, usable, and valuable to everyone, contributing to a safer and more resilient digital world by empowering organizations with innovative solutions and a unified security platform.




Company benefits

  • Competitive benefits package including medical dental vision.
  • 401(k) plan and match.
  • Paid time off and much more.



Company values

  • Innovation
  • Passion
  • Disruption
  • Curiosity
  • Adaptability



Company HQ

San Francisco



Founders

Doug Merritt (CEO)
;