Remote Developer & Application Support Consultant Job in North Carolina, United States Splunk

Who you are

• Have 8+ years of technical and customer support experience.
• Possess excellent interpersonal skills with outstanding verbal and written communication abilities.
• Demonstrate strong proficiency with Splunk platform ideally as a Splunk Cloud Certified Admin.
• Have successful completion of Building Splunk Apps training.
• Have 3+ years of experience in Splunk Admin with a strong record of developing successful Splunk Apps.
• Possess hands-on experience with Python UNIX (Linux) Java .Net Shell scripting and Splunk REST API with GO as a plus.

Desirables

• Splunk SDK
• Python
• UNIX

What the job involves

• Collaborate with a team of Consultants and Engineers to assist Application Developers.
• Resolve technical issues within the Splunk Apps space.
• Prioritize case work and manage case issues for optimal support experiences.
• Create and maintain quality knowledge articles following Knowledge-Centered Service methodology.
• Reproduce customer issues and collaborate with Engineering to solve them.
• Be the bridge between customers and product developers.