Developer Support Engineer
Skills
APIAirline TicketingArrangingContextReproductionStackTechnical Writing
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Experience supporting developers or technical customers
- Clear written communication and debugging skills
- Familiarity with REST APIs and basic blockchain concepts
Nice to have
- Webhook troubleshooting
- RPC troubleshooting
- Developer relations
- Technical writing
Day to day
- Help developers integrate Nodveta APIs and resolve integration issues with clear, practical guidance
- Investigate bugs by reproducing problems and documenting precise reproduction steps for the engineering team
- Maintain FAQs guides and troubleshooting resources while improving documentation from real customer questions
- Collect customer feedback and share insights that improve product decisions and developer experience
Hiring process
- Application Review
- Initial Screening
- Technical Evaluation
- Assessment & Review
- Final Evaluation
- Team Review
- Offer & Onboarding