DevOps Manager

Skills
DevopsCloud TechnologiesITILSecurity StandardsOperational GovernanceSaaSPaaS
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Hands-on experience with cloud technologies including SaaS PaaS IaaS serverless containerization low-code and automation
  • Strong understanding and experience in ITIL security standards and operational governance
  • Extensive experience supporting web-based applications in digital and retail environments
  • Excellent time management interpersonal and communication skills both written and verbal
  • Strong customer service focus for internal and external parties
  • Ability to balance hands-on technical work with managerial responsibilities
  • Experience in resource planning performance management and stakeholder communication
  • Ability to thrive in fast-paced environments and lead by example

Nice to have

  • Composure under pressure
  • Operational discipline
  • Collaborative mindset
  • Continuous improvement focus
  • Customer-centric

Day to day

  • Lead the day-to-day operations and support of ecommerce and digital platforms.
  • Oversee the full DevOps function across development QA production and non-production environments with a focus on reliability security performance and governance.
  • Drive continuous improvement by enabling collaboration across development IT and third-party partners while resolving incidents service requests and problem tickets.