RRemoteville
Mastercard logoMastercard

Director, Merchant Partner Optimization

Skills
Account PlanningBusiness Case PreparationBusiness Relationship ManagementCommercial ProposalsJoint MarketingMarket AnalysisMemos
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Experience selling complex data/SaaS products
  • Experience managing complex customer accounts
  • Facilitating cross-functional meetings with product, engineering, customer success, or sales teams
  • Strong written and verbal communication skills
  • Handling, analyzing, and summarizing large datasets into insights using Microsoft Excel, PowerPoint, Word
  • Experience in payments technology and payments fraud

Day to day

  • Manage customer relationship and revenue opportunities with key merchant partners
  • Coordinate with product, CX, and technology teams for smooth partner launch
  • Drive adoption and sell-through of Ethoca solutions across customer base
  • Partner with customer to establish and report progress against annual sales and revenue targets
  • Adapt sales materials to specific prospects
  • Build pricing proposals and business cases
  • Coordinate internal teams to ensure delivery of commitments
  • Analyze partner performance and market trends for strategic recommendations