Business Process ManagementBusiness RequirementsContent ManagementContent StrategyDarwin Information Typing ArchitectureInformation ArchitecturePresentationsProfessional ServicesStrategic Thinking
Mid-level (3-4 years) -
United States
A global digital transformation agency focused on making millions of people a little happier every day.
65+ employees
B2BConsultingTechnologyMarketing
Role
Who you are
At least 4 years' experience in Information Architect and or Content Strategy role, ideally in a professional services or agency environment
Working knowledge of DITA
Working knowledge of LLMs and CMS systems
Strong understanding of content types
Proven ability to create detailed content models
Excellent communication and presentation skills
Strong problem-solving capabilities
What the job involves
Serve as the liaison between Tahzoo clients and the technology team
Develop and lead content architecture capability, including DITA implementation and content models
Consult on ECM and BPM solutions, AI, and LLMs, perform business and system analysis, and identify content-related business requirements
Tahzoo is a globally recognized digital transformation agency that simplifies the customer experience through strategic innovation, experience design, and technology. Our mission is to make millions of people a little happier every day by delivering creative and technical solutions worldwide.
Company benefits
Provide technical guidance and advanced training to clients
Identify opportunities to improve support processes