How Remoteville checks and expires listings
Director of Partner Success
Skills
Software As A ServiceBudgetingChange ManagementCustomer SuccessMarketing StrategyNegotiationPublic Speaking
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 7+ years in the building industry preferably controls and mechanical service organizations
- Experience with technical products such as analytics HVAC BMS energy management or FDD
- Experience in partner management channel success or customer success with team leadership
- Track record of building or scaling a partner or channel program in B2B SaaS
- Strong commercial instincts with confidence in pricing contract negotiation and renewal strategy
- Ability to operate strategically and solve front line customer problems
- Excellent written and verbal communication for executive stakeholders
- Willingness to travel for on-site workshops and account reviews every 4 to 6 weeks
Nice to have
- Strategic
- Commercially minded
- Collaborative
- Customer focused
- Hands-on leader
- Analytical
Day to day
- Lead a global team of Partner Account Managers and set clear standards for partner success
- Own partner strategy across the full relationship lifecycle from onboarding to steady-state growth
- Manage renewals expansions escalations and executive partner relationships while collaborating cross-functionally