JumpCloud® is the AI-powered identity infrastructure that unifies lifecycle management for humans, devices, and autonomous agents. JumpCloud gives IT teams complete visibility and control over every identity and every access point. JumpCloud helps organizations cut complexity, automate secure workflows, and put AI to work safely. Secure every identity. Human or not. Intelligent, secure IT for the agentic era.

JumpCloud

All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.
About JumpCloud®
JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.
 
JumpCloud is Intelligent, Secure IT.


Role Overview

The Director of Product Marketing exists to drive JumpCloud's market presence, packaging, and competitive positioning while building and leading the team that scales that work. In this high-impact role, you will own the strategic alignment of our pricing and packaging models, direct the team that equips our global sales organization to win, and set the standard for how JumpCloud translates complex platform capabilities into compelling market narratives. You will lead a group of product marketers, developing their craft and their careers while directing cross-functional initiatives across sales, product, and go-to-market teams. Ultimately, you will solve critical business problems by elevating our thought leadership, scaling our market reach, and growing a high-performing product marketing function.

Employee Value Proposition (EVP)


Purpose: You will shape how the world perceives and adopts JumpCloud's open directory platform, and you will build the team that carries that mission forward, directly influencing our market share and driving modern identity infrastructure solutions.


Growth: You will own major strategic pricing and packaging initiatives, build and scale a product marketing team, expand your influence across executive-level steering committees, and establish yourself and your people as premier industry voices.


Motivators: Lead at a high-velocity, tech-forward company where you set direction, hire and develop talent, and leverage cutting-edge AI tools to build processes and sales acceleration assets that directly impact revenue.




Major Performance Objectives
Measurable outcomes for the first 6-12 months:



6-Month Team Integration and Asset Delivery: Within the first 6 months, integrate fully into the marketing and product organizations, establish operating rhythms for your team, and deliver at least 3 high-value assets while embedding JumpCloud's thought leadership and positioning across key marketing channels.


Team Building and Performance: Within 9 months, assess team structure and capability, close priority skill or headcount gaps, and put in place clear goals, coaching cadences, and performance expectations that raise the output and consistency of the product marketing function.


Pricing and Packaging Strategy: Within 9 months, direct the analysis, optimization, and rollout of an updated pricing and packaging strategy that simplifies customer onboarding and maximizes average contract value (ACV).


Sales Enablement and Competitive Differentiation: By month 12, lead your team to equip the global sales organization with comprehensive competitive differentiators and positioning assets, resulting in increased win rates against key competitors.


Platform Evangelism and Thought Leadership: Establish yourself and at least one team member as external speakers for JumpCloud within 12 months, delivering a combined minimum of 4 public demos or presentations across multiple platform feature sets.


AI-Driven Process Optimization: Within 12 months, build and scale at least 2 AI-leveraged processes or tools to support the team's execution, while collaborating with the AI steering committee to deploy sales-driven assets that accelerate deal velocity.





Critical Subtasks:
Supporting activities to achieve objectives:



Hire, coach, and develop a team of product marketers, setting clear goals, running regular one-on-ones, and managing performance to a high standard.


Collaborate with product management, sales, and executive leadership to audit and refine current pricing and packaging models.


Direct competitive intelligence research across the team to identify clear market differentiators and map the competitive landscape.


Oversee the creation of high-impact enablement assets such as pitch decks, battlecards, and demo scripts for the global sales team, ensuring quality and consistency across the function.


Partner with the AI steering committee to identify, develop, and deploy AI-driven assets and workflows that accelerate sales deal cycles.


Maintain deep command of the JumpCloud platform and enable your team to deliver comprehensive, multi-feature technical demos to customers, partners, and industry analysts.


Build and maintain strong cross-functional relationships across sales, product, and go-to-market (GTM) motions to ensure unified messaging.


Represent JumpCloud, and position your team members, as speakers and thought leaders at industry events, webinars, and executive briefings.





Required Skills and Experience:
Must-have functional skills:


People management experience, including hiring, coaching, and developing product marketers or comparable marketing talent


Product Marketing and Go-To-Market (GTM) strategy execution


Strategic pricing and packaging design for SaaS or platform technologies


Advanced sales enablement, competitive intelligence, and positioning asset creation



Preferred domain knowledge:


Identity and Access Management (IAM), Directory Services, or Cloud Security


SaaS business models and developer/IT buyer personas



Tools or systems knowledge:


Modern AI productivity tools and workflow automation platforms


Salesforce, HubSpot, or similar CRM and marketing automation systems



Behavioral or power skills:


Proven team leadership, with the ability to set direction, delegate, and grow people


Exceptional public speaking, storytelling, and evangelism capabilities


Strong cross-functional collaboration and relationship-building across sales, product, and GTM teams


High degree of strategic thinking, process-building capability, and sound judgment under autonomy





In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual compensation range for this role, depending on individual candidate level and experience, is $150,000 - $225,000, including base salary and any related bonuses or commissions. 
In the US, JumpCloud® provides a comprehensive benefits package, with several medical plans to choose from including a high deductible HSA plan with employer contribution, two dental plans, vision insurance, flexible spending account (FSA), employee assistance program (EAP), short- and long-term disability, life insurance and a 401k savings plan with match. We have a flexible paid time off policy.
Where you’ll be working/Location:
JumpCloud® is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description. 
 
All roles posted in United States locations do require that you be located within one of the 50 U.S. States. Our Headquarters is in the Denver/Boulder, CO area but as a remote company, you are able to work remotely anywhere in the U.S. If you would like to spend time in our offices in the Denver/Boulder area, you are welcome to do that as well.
 
Language: 
JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.
 
Why JumpCloud?  
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about. 
 
One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO
 
Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®. Please note JumpCloud® is not accepting third party resumes at this time. 
 
JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. 
 
Scam Notice:
Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.
 
All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line "Scam Notice"
 
 #BI-Remote
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, transcribing or summarizing interviews, and assessing responses. These tools assist our recruitment team but do not replace human judgment in hiring decisions, which are ultimately made by humans. Please see our Privacy Policy (https://jumpcloud.com/privacy) for more information about our personal data practices.

Director, Product Marketing Management - United States

What the job involves