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Director, Social Media & Community Growth Strategy

Skills
E-CommerceAnalytical SkillsAnalyticsBusiness InsightsDigital MarketingKey Performance IndicatorsMarketing
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 10+ years of experience in social media and digital marketing ideally within publishing entertainment lifestyle or a creative consumer brand
  • 3+ years of people management experience leading high-performing teams
  • Proven ability to set and deliver a social strategy that drives engagement conversion and brand growth
  • Deep expertise in social platform ecosystems algorithms and analytics especially TikTok and video-first content
  • Strong command of social analytics reporting and listening tools such as Emplifi Sprinklr Meltwater or Sprout Social
  • TikTok Shop Meta Shop and social commerce experience a plus
  • Ability to translate data cultural insights and trends into actionable creative direction
  • Excellent cross-functional collaboration and communication skills
  • Strategic leadership style balancing creativity with operational discipline
  • Passion for books digital storytelling and community connection

Nice to have

  • Strategic
  • Creative
  • Analytical
  • Collaborative
  • Innovative
  • Data-driven

Day to day

  • Define and execute organic social media and community growth strategy across Macmillan branded channels and Fablelistik
  • Oversee platform performance across TikTok Meta X YouTube LinkedIn and emerging social environments with tailored content and engagement approaches
  • Lead social strategy innovation and use analytics insights trends and algorithms to drive measurable audience growth conversion and community engagement
  • Collaborate cross-functionally with marketing performance and ecommerce teams to align social campaigns with KPIs unified commerce initiatives and best practices

Hiring process

  • Cover Letter Required