Experience delivering change in a complex technical environment
Experience managing and leading a high performing Microsoft Dynamics team
Ability to convey concepts to non-technical audiences
Experience engaging, influencing, and managing stakeholders
Experience leading, developing, and motivating a team of subject matter experts
Experience with agile methodologies
Desirables
Flexible
Ability to convey concepts to non-technical audiences
Team leadership
Stakeholder management
Experience delivering change in highly integrated environments
Agile methodologies
Meeting performance metrics
What the job involves
Responsible for the design, development, implementation, and service support of Microsoft Dynamics Sales and Marketing platform and associated services aligned to the development arm
Managing the application team delivering support, business as usual, escalations, and a portfolio of change initiatives and projects
Responsible for managing the performance of systems and services, overseeing third party providers and partners, and developing continual service improvement plans to adequately support the needs of Clarion’s Customers and Stakeholders. Responsible for the Microsoft Dynamics Sales and Marketing platform lifecycle (including Customer Journey and Insight), along with managing resource allocation of the team across all lifecycle activities. Hands-on technical expected.