We are Suntory Beverage & Food GB&I, the UK’s third largest soft drinks manufacturer and proud owners of iconic brands including Lucozade Energy, Lucozade Sport and Ribena, which have been enjoyed by millions of people from as early as the 1930s. We directly employ over 700 people throughout GB and Ireland and are a business unit in the wider Suntory Beverage and Food Europe (SBFE) family. We’re proudly owned by The Suntory Group. 

Suntory Group is a global leader in consumer-packaged goods, renowned for producing and distributing a uniquely diverse portfolio of beverages, premium spirits, beer, wine, and wellness products throughout the world. Founded as a family-owned business in 1899 in Osaka, Japan, Suntory has grown into a company operating throughout the Americas, Europe, Africa, Asia and Oceania. We are driven by a profound purpose: To inspire the brilliance of life, by creating rich experiences for people, in harmony with nature.

Across the world and throughout all disciplines at our company, our people have fun while making an impact. We are committed to crafting high-quality products with respect for the water and ingredients we use. As we benefit from nature’s gifts, we give back, ensuring our company, planet and communities will flourish into the future. 

Here, you have the opportunity to work with talented and inspiring leaders, the freedom to dream big and think differently. We commit to creating a work environment where you can bring your true self and Unleash your Spirit. 

Suntory Beverage & Food GB&I

Who We Are
Suntory is a fast moving, agile and entrepreneurial business that is home to some of the nations most loved brands. The Suntory Group is one of the largest soft drinks companies and among the world’s leading consumer products companies. We offer a uniquely diverse portfolio of beverages enjoyed by millions across the globe
About your role
The purpose of this position is to translate the SBF GB&I business strategy into a clear, insight-led eCommerce strategy that delivers profitable, sustainable growth across multiple online channels
What You'll Do 
eCommerce Strategy & GrowthLead, own and develop the 3-year eCommerce strategy, roadmap and annual operational plans, defining what success looks like and the priorities required to deliver it.Develop a deep understanding of market, shopper, customer and competitor dynamics, translating insight into actionable growth opportunities across Grocery.com, Amazon, Pure Play and B2B.Embed eCommerce into the wider commercial and strategic planning process, ensuring online plans complement the total customer and omnichannel strategy while championing eCommerce across SBF GB&I and the region.Provide clear, insight-led recommendations on where to invest, ensuring resource and spend are focused behind the highest-value opportunities.
Customer & Commercial LeadershipBuild strong senior-level partnerships and an external eCommerce network, positioning SBF GB&I as a valued strategic partner.Lead the development and negotiation of strong eJBPs and customer plans, creating bespoke opportunities that deliver mutual value and competitive advantage.Own delivery of profitable online sales growth, including volume, Net Sales and GP performance, with clear visibility of opportunities, risks and corrective actions.Work with RGM to optimise Pack Price Architecture, promotional choices and commercial levers across key online formats, ensuring financially robust plans and sustainable ROI.
Execution & CapabilityLead execution of the eCommerce strategy through relevant customer and multi-functional teams, driving digital shelf excellence across availability, discoverability/search, content, ratings & reviews and conversion fundamentals.Partner closely with Brand Marketing, Digital Marketing, Shopper Marketing, Category, Sales, Finance and Supply Chain to create aligned plans and maximise impact.Build and embed an eCommerce playbook, insight, training and tools that improve capability and drive action across brands and channels.Establish and track relevant eCommerce KPIs, combining customer, shopper and digital performance data to identify growth opportunities, optimise investment and rapidly convert learnings into action.
Team LeadershipLead, coach and develop the eCommerce team, setting clear priorities and SMART objectives aligned to business goals.Create an accountable, collaborative and high-performance environment, using influence to align senior internal and external stakeholders behind the eCommerce agenda.Act as a visible role model for strategic thinking, commercial discipline and results delivery.
What's in it for you
Suntory is a fast moving, agile and entrepreneurial business that is home to some of the nations most loved brands. The Suntory Group is one of the largest soft drinks companies and among the world’s leading consumer products companies. We offer a uniquely diverse portfolio of beverages enjoyed by millions across the globe
What You need to be successfulEssentialDegree educated or equivalent professional experience.Proven FMCG commercial experience with a strong eCommerce background.Proven track record in eCommerce strategy development and delivery of sustainable growth.Strong commercial acumen including P&L management and RGM levers.Highly analytical and data-driven with advanced Excel skills.Experience in customer/account management and complex commercial negotiations.People leadership experience with ability to coach and develop teams.Excellent influencing, stakeholder management, and presentation skills.
DesirableExperience working with Grocery.com, Amazon, and/or Pure Play channels.Knowledge of digital shelf management and eCommerce operational best practices.Experience in FMCG soft drinks or related fast-moving consumer goods sectors.
Our DEI Commitment
At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, disability, neurodiversity, or differing abilities, age, or any other protected characteristic.
Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.

eCommerce Sales Controller - 1 Year FTC

What the job involves