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Email Marketing Manager
Skills
E-CommerceA/B TestingAutomationBusiness InsightsCampaignsCopywritingDigital Marketing
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Proven experience in email marketing for e-commerce.
- Hands-on expertise with tools like Klaviyo, Mailchimp, HubSpot, or similar platforms.
- A strong understanding of email marketing metrics and using insights to optimise performance.
- Experience in building and managing automated workflows for lifecycle marketing.
- Excellent design skills.
- Creative copywriting ability.
- Detail-oriented.
- Ability to manage multiple clients and deadlines independently.
- Strong communication skills.
- Knowledge of email regulations (GDPR, CAN-SPAM).
Day to day
- Lead full-cycle email marketing. Own everything from strategy, design, copywriting, and scheduling to building automations (flows) that convert for e-commerce clients.
- Design and execute promotional emails, newsletters, product launches, and transactional emails.
- Develop, maintain, and enhance automated email flows (welcome series, cart abandonment, post-purchase, etc.) to maximise customer engagement.
- Craft engaging, on-brand copy that supports visual design to drive conversions.
- Analyse email performance metrics to continually optimise campaigns and flows.
- Work closely with clients to understand their needs and goals while collaborating with the internal team for seamless project delivery.
