Email Marketing Operations Specialist

Skills
BrazeCustomer Relationship ManagementEmail CampaigningEmail MarketingHospitality IndustryHubspotMarketing Analytics
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 2-4+ years in marketing operations email marketing or CRM campaign execution
  • Experience with marketing automation platforms such as Braze Salesforce Marketing Cloud or HubSpot
  • Strong attention to detail and quality assurance mindset
  • Ability to manage multiple campaigns and priorities simultaneously
  • Strong communication and stakeholder management skills
  • Experience supporting multi-location or franchise-based organizations
  • Familiarity with email marketing best practices
  • Experience in hospitality travel or related industries is a plus
  • Experience with Braze and Sageflo Radiate or similar platforms is a plus
  • Strong interpersonal and oral communication skills
  • Highly self-motivated and directed
  • Proven analytical and problem-solving abilities
  • Strong customer service orientation
  • Ability to maintain pleasant working relationships

Nice to have

  • Detail-oriented
  • Cross-functional
  • Self-motivated
  • Collaborative
  • Analytical
  • Customer-focused

Day to day

  • Execute and ensure quality marketing campaigns for a portfolio of hotels
  • Manage campaign QA approvals and deployment coordination while maintaining brand and CRM standards
  • Serve as a cross-functional bridge between hotels field marketing CRM and platform teams

Hiring process

  • Share latest resume if interested