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EMEA Social Media Community Manager
Skills
AnalyticsCustomer Relationship ManagementDialog ProgramsEventsSalesScheduling ToolsScratch
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 8-11 years of experience in social media and community management
- Platform expertise across LinkedIn X Meta and TikTok
- Awareness or proficiency in emerging platforms such as Threads and BlueSky
- Experience moderating forums and communities such as Reddit and Discord
- Ability to create programmatic feedback loops between community and internal teams
- Proficiency in Adobe Creative Suite for creating or editing designs
- Experience working within a global hub-and-spoke social model
- Right to remain and work in the UK without sponsorship now or in the future
Nice to have
- Social expert
- Strong communicator
- Brand voice control
- Customer-first mindset
- Insights-driven
- Global thinker
- Community builder
Day to day
- Manage daily posting and scheduling across multiple social platforms for EMEA audiences
- Build and moderate online communities while nurturing relationships with customers and advocates
- Collaborate with product partner sales and employee stakeholders to shape regional social priorities
- Set up listening reporting and feedback loops that turn community sentiment into actionable content strategy
- Use analytics and platform insights to track engagement conversions and follower growth