RemotevilleRemote EMEA Solutions Architect Job in UK Concentrix
EMEA Solutions Architect Concentrix
£ -
Business Case ProductionBusiness Solutions DevelopmentClient RequirementsCustomer Experience DesignCustomer Journey MappingEnterprise Solution DesignJourney MappingSoftware Solution DevelopmentSubject Matter ExpertsTechnical Solution Design
Senior (5-8 years) -
UK
169045+ employees
Enterprise
Open for applications
Role
Who you are
- 5+ years in Professional Business Services Solutions Provider or equivalent in solutions consulting or technology practitioner role
- Experience delivering complex, technology-led, customer experience projects
- Knowledge of current and latest Multi-Channel CX Technologies
- Commercial skills with experience in bid or Business case production
- Experience with customer journey mapping and customer experience design
Desirables
- Forward-thinking mindset
- Customer first approach
What the job involves
- You will design technology-led, multi-channel customer management solutions for both prospective and current clients
- You will translate client requirements into operational and commercially attractive solutions
- You will oversee end-to-end solution development, ensuring client needs are met and exceeded
Company
Company mission
A global technology and services leader that powers the world’s best brands, today and into the future. We design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.Company benefits
- Private medical plans
- Great compensation package
- Retirement savings plans
- Paid learning days
- Flexible workplaces
Company values
- Human-centered
- Tech-powered
- Intelligence-fueled