RemotevilleRemote Enterprise Hardware Repair Field Engineer Job in Cedar Rapids, IA Park Place Technologies
Enterprise Hardware Repair Field Engineer Park Place Technologies
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Computer ScienceAnalytical SkillsComptia Server+Customer ServiceLeadershipProblem AnalysisService-Level AgreementsTroubleshooting
Senior (5-8 years) -
Cedar RapidsIA
From procuring to decommissioning, Park Place Technologies helps IT teams optimize IT lifecycle management.
2095+ employees
B2BEnterpriseData AnalysisCyber Security
Role
Who you are
- Minimum seven years experience with OEM data center hardware.
- Ability to work on call 24/7 and manage long or unusual hours.
- Demonstrated experience in customer service and placing customer needs first.
- Strong technical aptitude and understanding of various OEM equipment.
- Must possess a valid driver’s license and suitable driving record.
Desirables
- CompTIA A+
- Server +
- OEM certifications
What the job involves
- Provides onsite system diagnostic and analytical support to customers.
- Responds to systems failures including hardware storage area networks and system configurations.
- Available to respond to customer issues 24/7 and service equipment within designated area.
- Utilizes diagnostic and troubleshooting techniques for effective repair.
- Manages inventory and parts based on service contracts.
Company
Company mission
Park Place Technologies is dedicated to enhancing data center and networking performance for organizations globally. By offering cutting-edge maintenance solutions, we empower our clients to optimize their IT infrastructure, ensuring maximum uptime and efficient budget utilization.Company benefits
- 100% Healthcare coverage
- Profit Sharing
- 401K matching
- Flexible Vacation
- Overtime Pay
- Mileage Reimbursement
Company values
- Collaboration
- Responsiveness
- Diversity
- Integrity
- Customer Commitment