RemotevilleRemote Enterprise Hardware Repair Field Engineer Job in Des Moines Metropolitan Park Place Technologies
Enterprise Hardware Repair Field Engineer Park Place Technologies
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Computer ScienceAnalytical SkillsComptia Server+Customer ServiceLeadershipProblem AnalysisService-Level AgreementsTroubleshooting
Expert (9+ years) -
Des Moines Metropolitan
From procuring to decommissioning, Park Place Technologies helps IT teams optimize IT lifecycle management.
2095+ employees
B2BEnterpriseData AnalysisCyber Security
Role
Who you are
- Minimum of 7 years of experience with OEM data center hardware
- Solid technical aptitude and understanding of different OEM equipment
- Ability to work long and unusual hours including on-call status 24/7
- Demonstrated ability to provide high-quality customer service
- Must possess a valid driver's license with an appropriate driving record
Desirables
- CompTIA A+
- Server+
- Dell certification
- IBM certification
- HP certification
What the job involves
- Provides onsite technical and diagnostic support to customers
- Ensures timely and professional response to maintain high customer satisfaction
- Performs system analysis and troubleshooting on a variety of hardware and systems configurations
Company
Company mission
Park Place Technologies is dedicated to enhancing data center and networking performance for organizations globally. By offering cutting-edge maintenance solutions, we empower our clients to optimize their IT infrastructure, ensuring maximum uptime and efficient budget utilization.Company benefits
- 100% Healthcare coverage
- Profit Sharing
- 401K matching contributions
- Flexible Vacation
- Overtime Pay
- Mileage Reimbursement
Company values
- Collaboration
- Responsiveness
- Diversity
- Integrity
- Customer Commitment