How Remoteville checks and expires listings
Enterprise Hardware Repair Field Engineer
Skills
Computer ScienceAnalytical SkillsComptia Server+Customer ServiceLeadershipProblem AnalysisService-Level Agreements
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Minimum of 7 years of experience with OEM data center hardware
- Solid technical aptitude and understanding of different OEM equipment
- Ability to work long and unusual hours including on-call status 24/7
- Demonstrated ability to provide high-quality customer service
- Must possess a valid driver's license with an appropriate driving record
Nice to have
- CompTIA A+
- Server+
- Dell certification
- IBM certification
- HP certification
Day to day
- Provides onsite technical and diagnostic support to customers
- Ensures timely and professional response to maintain high customer satisfaction
- Performs system analysis and troubleshooting on a variety of hardware and systems configurations