Remote Enterprise Hardware Repair Field Engineer Job in Nashville Metropolitan Park Place Technologies

Who you are

• Minimum seven (5-7) years specific experience working with OEM data center hardware
• Successful prior field experience
• Solid technical aptitude
• Understanding of different OEM equipment
• Ability to work long and/or unusual hours while maintaining effectiveness
• Demonstrated experience providing customer service
• Proven ability to work independently
• CompTIA A+ and Server + preferred
• Must possess a valid driver’s license
• Must be able to assume an on-call status position
• Must be able to maintain regular working hours assigned
• Must be able to lift 50 pounds, stand and walk for extended periods of time, pull, lift, squat, reach, bend, and stoop to equipment, parts, and supplies
• Must be able to pass customer background screenings
• High School Degree required
• Must be able to travel to client sites up to 75% of the time within a predetermined territory radius

Desirables

• Certification from major vendors such as Dell, IBM, HP
• Bachelor's degree in related field or equivalent experience

What the job involves

• Provide onsite system diagnostic and analytical support to customers within a geographic territory
• Respond to customers’ systems failures by way of hardware service, testing, diagnostic analysis, and systems analysis of hardware, storage area networks, and system configurations
• Available to respond to customer issues 24/7 and service all equipment regardless of product training within the designated service area