Enterprise Sales - Document Cloud Product Specialist
Skills
Account ManagementCustomer Relationship ManagementCustomer SatisfactionEmerging TechnologiesLead QualificationPresentation SkillsPresentations
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Minimum 5+ years proven track record of field account management/account executive experience
- Selling to fortune 500 customers
- Consistent track record selling sophisticated Enterprise SaaS Solutions
- Demonstrated experience crafting account/territory plan to exceed goals
- Phenomenal Customer Acuity - experience assessing each customer's technology footprint, strategic growth plans, technology strategy, and the competitive landscape
- Ability to generate 2.7X pipeline to quota through active prospecting
- Ability to forge and maintain business relationships
- Excellent communication and presentations skills
- Outstanding customer service approach
- Proven experience in using quantitative and qualitative analysis to assess customer relationships and make recommendations for each account
- Ability to remain calm in a fast-paced work environment
- Demonstrate thoughtful leadership in assessing problems/opportunities and recommending an approach to solving problems and pursuing opportunities
- Ability to work successfully in a collaborative environment, partnering closely with all other organizations within Adobe
- Strong understanding of Document Services, electronic signature, and SaaS-based technology
- Steadfast curiosity and knack for generating creative ideas to bring value to customers
- Experience in selling emerging technology
Nice to have
- Steadfast curiosity
- Creative thinker
- Hunter mentality
Day to day
- Prospect and close new strategic account customers
- Drive product revenue in assigned territory to exceed quota targets
- Build strong, lasting relationships with partners by understanding their needs and business objectives
- Track, monitor and report performance for each partnership
- Perform outbound contact to existing customers to sell additional services
- Acquire and maintain a working knowledge of the complete capabilities of our service offerings
- Convert customer problems into solutions
- Maintain an active pipeline of forecasted opportunities to meet monthly, quarterly and annual quota objectives
- Improve overall customer satisfaction in assigned customer accounts
- Collaborate with various groups within Adobe (Product, Marketing, Finance and Engineering) to provide customer feedback and drive revenue opportunities in the region
Hiring process
- Application via company website