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ERP Systems Analyst

Skills
AnalyticsBusinessBusiness ProcessFunctionalityService DeskTechnical AssistanceTraining
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Indepth knowledge of COINS ERP
  • Desire to ensure the core business system is documented and maintained
  • Willingness to share knowledge with others
  • Ability to understand user queries and relate to business process in Business Systems
  • Experience troubleshooting user queries
  • Excellent communications skills
  • Able to work under pressure and accept criticism of work
  • Friendly flexible and helpful attitude including ability to visit other sites as required
  • Good team working skills
  • Accurate with an eye for detail
  • Methodical approach

Nice to have

  • House building industry knowledge
  • Vistry process knowledge
  • COINS report experience
  • COINS ERP management experience
  • COINS Analytics knowledge

Day to day

  • Provide day to day 2nd line support administration and configuration for the ERP system.
  • Monitor system performance proactively and resolve issues or escalate them quickly.
  • Carry out configuration changes data fixes testing and reporting while supporting projects and business stakeholders.