Remote External Automotive Claims Engineer Job in UK Direct Line Group

Who you are

• Previously worked in Automotive industry undertaking similar duties
• Minimum of NVQ3 in Automotive Repair or similar
• Good understanding of Thatcham Escribe and Audatex software
• Good knowledge of vehicle repair techniques and motor insurance claims processes

Desirables

• ATA VDA qualifications
• NVQ3 in Automotive Repair or similar
• Understanding of Thatcham Escribe
• Understanding of Audatex software
• Knowledge of vehicle repair techniques
• Knowledge of motor insurance claims processes

What the job involves

• You will provide an inspection service and technical support to the claims functions, inspecting all claimant’s vehicles within agreed service level timeframes.
• You will be responsible for the delivery of financial performance, meeting business and customer expectations.
• Use appropriate judgement to deliver excellent customer performance in line with the Direct Line Group values and strategy.
• Identify, own, and manage the risks involved in running our business appropriate to your role.
• Collaborate with your colleagues and the wider business to drive the correct outcome for DLG and our customers.