Field Service & Support Engineer
Skills
AccessoriesCustomer BaseElectronic EngineeringEnglishMicrosoft ExcelPremisesProduct Lines
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Tertiary qualification in electrical engineering electronic engineering physics or related discipline
- Equivalent practical experience in the Magnetic Resonance field
- Solid technical or scientific background from industry or academia
- Current driving licence valid in the UK
- No visa or travel restrictions for the USA or EU
- Ability to install and commission sophisticated instrumentation
- Ability to diagnose and resolve equipment malfunctions
- Good computer literacy with hardware and operating systems knowledge
- Effective spoken and written English communication
Nice to have
- Outgoing
- Relationship builder
- Professional image
- High personal standards
- Self-motivated
- Team-oriented
- Continuous learner
Day to day
- Provide hands-on technical support for installation commissioning maintenance fault-finding and customer training
- Work closely with customers and colleagues to plan site visits set up systems and achieve required specifications
- Deliver remote and on-site service support validate systems and keep accurate technical records
- Travel frequently across the UK and Ireland with occasional overseas visits to support customers and attend training