How Remoteville checks and expires listings
Field Service & Support Engineer
Skills
BespokeContinuous ImprovementCustomer Relationship ManagementDeadline OrientedEasily AdaptableProduct TrainingRework
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Mechanical and/or electrical engineering background
- Experience with assembly tooling such as clutch transducer and pulse tools
- Strong fault-finding and problem-solving skills
- Ability to work independently and manage own workload
- Good communication skills including customer interaction and presentations
- Comfortable working to deadlines and prioritising tasks effectively
- IT literate beyond a basic level
- Full and clean UK driving licence
Day to day
- Provide hands-on technical support at customer sites and other UK locations, diagnosing and repairing assembly tooling and related systems.
- Carry out preventative maintenance, calibration, bespoke project support, and customer rework requests with a proactive and detail-focused approach.
- Deliver product training and technical guidance while working closely with internal teams and sales managers to solve customer challenges and strengthen relationships.