Field Service Engineer
Skills
AdministrationCorporate GovernanceCustomer Relationship ManagementElectroElectromechanicsEngineeringMedical Devices
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Bachelor's Degree or University Degree in a relevant field preferred, or equivalent experience training and education
- 3+ years relevant experience in biomedical technician electro-mechanical IVD instrumentation or similar
- Strong professional communication skills both verbal and written
- Team player willing to help others when workload is low
- Basic experience connecting IT equipment to networks
- Flexible open to change and detail oriented
- Able to work responsibly professionally and make sound judgments under pressure
- Valid driver's license required
- Willingness to travel across Ireland and occasionally elsewhere in Europe
Nice to have
- Detail oriented
- Positive under pressure
- Calm professional manner
- Flexible
- Team player
Day to day
- Provide on-site repair installation and preventative maintenance for IVD analysers and related instrumentation in hospitals and laboratories
- Deliver timely customer support and service scheduling while maintaining strong customer relationships and satisfaction
- Complete administrative records complaint handling documentation and service reports accurately and promptly
- Collaborate with managers sales teams product specialists and OEM vendors to resolve performance issues and support customer needs