Field Service Engineer
Skills
Business Continuity PlanningChargersContinuous ImprovementECSElectrical WiringFault ResolutionModbus
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Level 3 NVQ or City and Guilds in Electrical Installation or equivalent
- 18th Edition IET Wiring Regulations and BS 7671 knowledge
- ECS or CSCS Card
- Full UK driving licence
- Strong experience in commercial or industrial electrical systems
- Ability to interpret electrical schematics technical documentation and fault codes
- Experience installing and maintaining AC and DC EV chargers
- Knowledge of charging protocols such as OCPP and Modbus
- Familiarity with network connectivity cellular and wireless systems
- Ability to manage multiple priorities while delivering high value outcomes
- Strong attention to detail and commitment to safety and compliance
- Excellent written and verbal communication skills
- Confident engaging with stakeholders at all levels
- Proactive organised and solution focused
- Comfortable working independently and within a regional team
- Customer obsessed with a focus on quality and experience
- Committed to maintaining high professional and ethical standards
Nice to have
- Inspection and Testing qualification
- C and G 2919 EV Installation
- OEM specific EV charger certifications
- DC rapid charger experience
- High voltage DC experience
- EV back office systems knowledge
- Network architecture awareness
- CMMS experience
- Ticketing system experience
- Network fault troubleshooting
Day to day
- Support projects from conception to commissioning across commercial EV sites
- Install and commission AC and DC EV chargers to electrical standards and liaise with clients and contractors
- Carry out planned maintenance reactive repairs and on-site diagnostics to maximise uptime
- Respond to service tickets and provide clear reporting accurate records and technical updates
- Work closely with supervisors helpdesk and delivery teams to improve service quality and continuous improvement
