Field Service Engineer

Skills
Business Continuity PlanningChargersContinuous ImprovementECSElectrical WiringFault ResolutionModbus
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Level 3 NVQ or City and Guilds in Electrical Installation or equivalent
  • 18th Edition IET Wiring Regulations and BS 7671 knowledge
  • ECS or CSCS Card
  • Full UK driving licence
  • Strong experience in commercial or industrial electrical systems
  • Ability to interpret electrical schematics technical documentation and fault codes
  • Experience installing and maintaining AC and DC EV chargers
  • Knowledge of charging protocols such as OCPP and Modbus
  • Familiarity with network connectivity cellular and wireless systems
  • Ability to manage multiple priorities while delivering high value outcomes
  • Strong attention to detail and commitment to safety and compliance
  • Excellent written and verbal communication skills
  • Confident engaging with stakeholders at all levels
  • Proactive organised and solution focused
  • Comfortable working independently and within a regional team
  • Customer obsessed with a focus on quality and experience
  • Committed to maintaining high professional and ethical standards

Nice to have

  • Inspection and Testing qualification
  • C and G 2919 EV Installation
  • OEM specific EV charger certifications
  • DC rapid charger experience
  • High voltage DC experience
  • EV back office systems knowledge
  • Network architecture awareness
  • CMMS experience
  • Ticketing system experience
  • Network fault troubleshooting

Day to day

  • Support projects from conception to commissioning across commercial EV sites
  • Install and commission AC and DC EV chargers to electrical standards and liaise with clients and contractors
  • Carry out planned maintenance reactive repairs and on-site diagnostics to maximise uptime
  • Respond to service tickets and provide clear reporting accurate records and technical updates
  • Work closely with supervisors helpdesk and delivery teams to improve service quality and continuous improvement