Field Service Engineer - Robotics and Mechatronics

Skills
Action PlanningCustomer JourneysCustomer Relationship ManagementEngineeringInstallationsProgrammesRobotics
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • HND or above in Engineering
  • Background in Mechatronics or Electronics
  • Knowledge of automation within the food industry desirable
  • Proven troubleshooting and problem solving experience
  • Strong customer stakeholder engagement skills
  • Self-motivated and clear communicator
  • Ability to travel across the UK and Ireland

Nice to have

  • Independent
  • Team-oriented
  • Customer-focused
  • Proactive
  • Self-motivated

Day to day

  • Travel to customer sites across the UK and Ireland to service robotic packaging equipment and complete installations.
  • Lead troubleshooting and corrective action planning to restore equipment performance quickly and effectively.
  • Build proactive relationships with customer contacts and train on-site operatives and maintenance staff.

Hiring process

  • Forward CV via email to abirks@fidelisresourcing.com