Field Service Technician

Skills
Break FixTrainingElectrical TroubleshootingField Service ManagementHydraulicsKey Performance IndicatorsOral
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Education or equivalent work experience required
  • Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in any mobile engineering discipline
  • Experience in IT, EPOS, Break Fix, Customer Support
  • Good written and verbal communication skills
  • Full, clean UK drivers license required

Nice to have

  • Good communication
  • Troubleshooting
  • Technical support
  • Customer training
  • Field service experience
  • Clean UK driver's license

Day to day

  • Provide vital repair services in retail environments within an assigned territory
  • Utilize Diebold Nixdorf’s diagnostic tools to perform troubleshooting
  • Perform hardware repairs and maintenance, configure and install applicable software, and instruct customers on usage and operation of installed hardware and software