Field Services Engineer

Skills
Computer LiteracyCustomer ServiceEnglishPreventive MaintenanceQuotations
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Experience of repair and service work
  • Excellent communication skills within a team, on the phone and face to face – good customer service skills essential
  • Ability to think quickly with problem solving skills
  • Highly organised with an ability to follow processes
  • Excellent English, spoken and written
  • Computer literate

Nice to have

  • good mechanical and electrical skills
  • service environment experience
  • field service work experience
  • excellent communication skills
  • good customer service skills
  • quick problem solving
  • highly organised
  • ability to follow processes
  • excellent spoken and written English
  • computer literate

Day to day

  • Service & repair in the field
  • Completion of service/repair forms/quotations via software
  • Ensure that work is completed in an organised and timely manner
  • Ability to interact with customers in a professional manner

Hiring process

  • Apply with CV and covering letter explaining suitability