Field Support Engineer
Skills
Customer ServiceEngineeringField Service ManagementField SupportManagement SystemsMicrosoft ExcelPower Management
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Bachelor’s degree HNC ONC or related qualification in Electrical Engineering or Electronics Engineering
- Minimum 3 years’ experience servicing and maintaining power management systems including PLC SCADA PME and networks
- Proven field-based engineering experience with strong understanding of hardware and software components
- Proficiency with diagnostic tools and software for troubleshooting PLC SCADA PME and network systems
- Familiarity with industry standards and regulations related to power management
- Excellent problem-solving analytical and interpersonal skills
- Ability to work independently and manage time effectively
- Valid driver’s licence and ability to operate field service vehicles
- Eligibility to work in the UK
Nice to have
- customer-focused
- independent
- analytical
- self-motivated
Day to day
- Service, maintain, and troubleshoot power management systems across client sites in the UK and Europe
- Provide on-site technical support and quickly diagnose faults in hardware and software systems
- Support installation and commissioning, deliver customer training, produce service documentation, and respond to emergency call-outs