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Field Support Engineer

Skills
Field WorkIndustry StandardsPower ManagementProgrammable Logic ControllerSCADASystem TestingTechnical Support
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor’s degree/HNC/ONC or related qualification in Electrical Engineering, Electronics Engineering, or a related field
  • Minimum of 3-5 years of experience in servicing and maintaining power management systems, including PLC, SCADA, PME, and networks
  • Strong understanding of power management systems, including hardware and software components
  • Proficiency in using diagnostic tools and software for troubleshooting PLC, SCADA, PME, and network systems
  • Familiarity with industry standards and regulations related to power management
  • Excellent problem-solving and analytical skills
  • Strong communication and interpersonal skills
  • Ability to work independently and manage time effectively
  • Willingness to travel extensively to various field locations
  • Availability for emergency call-out cover
  • Valid driver’s license and ability to operate field service vehicles
  • Physical ability to perform fieldwork, including lifting and climbing

Nice to have

  • Adaptable
  • Proactive
  • Client-focused

Day to day

  • Perform routine and preventive maintenance on power management systems, including PLC, HMI, SCADA, PME, and networks. Diagnose and repair faults to ensure minimal downtime for clients. Provide on-site technical support, addressing issues related to PMS including hardware and software problems.
  • Assist in the installation and commissioning of power management systems at client sites. Conduct system testing and ensure proper functionality. Develop and deliver training sessions for client staff on PMS systems.
  • Maintain strong client relationships through excellent customer service and be available for emergency call-out cover as needed. Ensure all work complies with relevant health, safety, and environmental regulations. Document all service activities.

Hiring process

  • Not specified