Finance Support Specialist

Skills
Association Of Accounting TechniciansCemeteriesCustomer Relationship ManagementFundamentalsInternal AuditsJournalsPAYE Tax
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Solid working knowledge of double-entry bookkeeping VAT PAYE tax treatment bank reconciliation budgeting and year-end
  • Hands-on finance experience in a role responsible for keeping the books such as RFO clerk deputy clerk finance officer bookkeeper or accounts assistant
  • Strong problem-solving skills with a calm methodical approach
  • Excellent communication skills to explain finance clearly under time pressure
  • Good organisational skills and ability to manage several cases at once
  • Comfortable using email and spreadsheets
  • Direct experience in parish councils town councils or local government is desirable
  • Familiarity with Section 137 spending earmarked reserves AGAR internal audit or Section 33 VAT reclaims is desirable
  • Knowledge of cemetery management allotment administration or facility bookings is desirable
  • AAT qualification or equivalent bookkeeping training is desirable

Nice to have

  • Parish council experience
  • Town council experience
  • Local government background
  • Calm approach
  • Methodical thinking
  • Customer focused

Day to day

  • Support parish and town council customers with finance queries including double-entry postings journals VAT treatment reclaims budgets bank reconciliation and year-end
  • Investigate and resolve support cases from first contact through to resolution while keeping customers informed and reassured
  • Help new councils get set up provide training resources join product demonstrations and share sector knowledge to improve the software

Hiring process

  • Interviews
  • Written exercise
  • Assessment day
  • Presentation