Finance Systems Operations Lead
Skills
Airline TicketingConcurContinuous ImprovementFinancial SystemsOracle DatabasePlaysProduction Support
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 5–8+ years in finance systems business systems enterprise applications production support or finance technology operations
- Experience coordinating production support across multiple applications or business functions
- Experience with JIRA Service Management ServiceNow or a comparable ticketing platform
- Experience working directly with Finance Accounting Treasury IT vendors and business stakeholders
- Experience supporting access security workflows audit requests control deadlines or user access reviews
- Experience maintaining operational documentation runbooks ownership matrices or support procedures
- Strong triage instincts to separate urgent business-critical close- or audit-sensitive or security issues from routine enhancements
- Comfortable holding application owners accountable without being their direct manager
Nice to have
- cross-functional coordination
- detail-oriented
- accountability
- process discipline
- stakeholder communication
- operational rigor
Day to day
- Own the intake and triage rhythm for Finance Systems requests so work is routed quickly to the correct owner and tracked through closure.
- Coordinate production support across Oracle Fusion EPM/FCCS NetSuite Concur BlackLine G Treasury and Oracle Integration Cloud while keeping stakeholders informed on status blockers and escalations.
- Maintain JIRA governance access and controls tracking ownership matrices documentation standards and shared calendars to prevent missed deadlines and single points of failure.