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Founding Account Executive, SMB

Skills
Account ManagementCross-SellingFinancial InstrumentsSMBSalesSales OperationsSales Processes
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Experience selling at a tech startup
  • Minimum 3 years experience selling to SMBs
  • Consistent record of meeting or exceeding quota
  • Excellent verbal and written communication skills
  • Familiarity working in HubSpot, Salesforce or a similar CRM
  • Self motivated, proactive, owner mentality and deep desire to win
  • Experience upselling and cross-selling existing customers is a significant asset

Nice to have

  • Experience selling banking and/or financial products to small businesses
  • Family of small business owners

Day to day

  • Collaborate with North One’s Leadership team to build the playbook for selling North One to prospective customers, and upselling existing customers on other North One features and products.
  • Review, qualify and connect with a daily queue of prospective customers.
  • Consult with prospective SMB customers to understand their business banking needs and guide them through the new account sign-up process.
  • Maintain good pipeline hygiene in North One’s CRM.
  • Work with Customer Operations, Product and Marketing teams to refine messaging based on your learnings from prospect conversations.
  • Chase every single lead in your queue, every single day, and drive more businesses to apply for a North One account.
  • Build customer relationships and recognize where there are opportunities to cross-sell and upsell North One’s products.

Hiring process

  • Apply
  • Initial screening
  • Interviews
  • Feedback