Fraud Operations Analyst

Skills
Analytical SkillsData AnalysisData AnalyticsFintechKey Performance IndicatorsManufacturing Process ImprovementStatistical Analysis
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 3 years hands-on experience in fraud and financial crime in banks or fintech
  • Prior ATO experience essential
  • Strong analytical mindset
  • Profound understanding of online payments processing/payment platforms, methodologies
  • Strong technical skills in Excel, Microsoft, PowerPoint
  • Experience turning complex data analysis into a compelling story with clear, actionable insights
  • Knowledge of Kount, SEON, Checkout, or other fraud tools beneficial
  • Experience in statistical analysis advantageous

Nice to have

  • Analytical mindset
  • Strong technical skills
  • Proficient in Excel
  • Knowledge in statistical analysis
  • Experience in fraud detection

Day to day

  • Reduce fraud by identifying, preventing, and mitigating fraudulent activities, chargebacks, and other financial crimes.
  • Investigate financial crimes, safeguard organisation's financial interests.
  • Manage detection queues, work collaboratively with other teams, and prioritize workload.
  • Perform data discovery and report building for fraud department.
  • Recommend system enhancements and improvements based on fraud analysis.
  • Translate data into fraud trends and insights.