Front Desk Security
Skills
BadgesClosed-Circuit TelevisionContinuous ImprovementEmergency ServicesEnglishFlexible Spending AccountsGED
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- High School Diploma or GED equivalent required
- 2+ years of experience in security law enforcement military or related field
- Experience in front desk operations customer service or access control management
- Experience with security monitoring systems access control platforms or video surveillance systems
- Exceptional written and oral communication skills in English
- Proficiency with video conferencing tools such as Microsoft Teams or Zoom
- Experience with access control and visitor management software
- Strong observational skills and situational awareness
- Ability to manage multiple tasks and systems simultaneously
- Strong organizational skills and attention to detail
- Ability to exercise sound judgment and follow security protocols
- Knowledge of physical security access control and PII handling
- Ability to maintain strict confidentiality and discretion
- Reliable high-speed internet connection and distraction-free workspace
- Ability to obtain and maintain required security clearance
Nice to have
- Security certification
- Federal facility experience
- Lenel experience
- Genetec experience
- Envoy experience
- Emergency response knowledge
- Military background
- Law enforcement background
- 24/7 environment experience
- Bilingual
Day to day
- Serve as the virtual front desk security point of contact while monitoring access control systems visitor platforms and security cameras in real time
- Authenticate visitors contractors and personnel through video conferencing tools and verify identities before granting access
- Track access requests security alerts and incident reports accurately while coordinating with on-site teams and authorities when needed