RRemoteville
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Global Account Manager EMEA

Skills
AdoptionBusinessCustomer ExperienceCustomer SuccessNegotiationPresentationsRisk Management
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 8+ years relevant experience growing global enterprise accounts
  • Proven delivery against growth NRR and expansion targets
  • Experience managing complex multi-stakeholder enterprise relationships
  • Background in cloud infrastructure platform or developer tooling
  • Ability to build account plans tied to customer outcomes and value
  • Strong commercial acumen for renewals upsells and procurement
  • Experience with value-based selling and MEDDPICC
  • Excellent written verbal and executive presentation skills
  • Strong program management and organizational skills
  • Customer-first mindset with sound commercial judgment
  • Comfort in a fast-moving early-stage environment

Nice to have

  • Kubernetes knowledge
  • Crossplane familiarity
  • Terraform familiarity
  • Cloud-native experience
  • Usage-based pricing exposure
  • Series A/B startup experience
  • Platform engineering network
  • Cloud architecture network

Day to day

  • Own a portfolio of global enterprise accounts and drive net revenue retention and expansion results
  • Build deep executive relationships across IT platform engineering and C-suite stakeholders
  • Create account plans that connect customer goals to platform value and uncover new opportunities
  • Lead renewals and upsells while coordinating with Legal Finance Customer Success and technical teams
  • Champion customer needs internally manage risk forecast accurately and support adoption of the platform