Minimum of 7 years’ experience in solution and service-based sales, business development, or product management, preferably within ITSM, ITOM, or related technology fields.
Experience working within a complex matrix organization, collaborating across teams and regions.
Strong understanding of ITIL frameworks, ITSM processes, and the evolving landscape of ITOM, including AI-driven solutions like Machine Learning and Natural Language Understanding.
Experience in leveraging IT Operations Management for digital transformation.
Exceptional communication and presentation skills.
Partner Ecosystem and Engagement experience.
Ability to build strong relationships with C-suite executives and key stakeholders.
Strong fluency in English required.
Desirables
Build Strong Relationships
Enablement
Export Administration
Go-To-Market Strategy
IT Operations
IT Operations Management
Presentation Skills
Presentations
Sales Enablement
What the job involves
Lead strategic initiatives to drive business development within the Service Operations space directly into our global partner ecosystem.
Accelerate growth through the Now Platform, leveraging AI and automation capabilities to enhance partner solutions and customer outcomes.
Develop and execute go-to-market strategies, enablement programs, and partner engagement to expand ServiceNow’s reach and leadership in Service Operations.